Your staff can use your website to send SMS messages directly to your customers with a few mouse-clicks. There are many times when you want to send a short message to your customers to notify them that:
- Inbound shipment was received
- Print job is ready for pickup
- USPS mail was received in their mailbox
The advantages of using the website to send SMS messages rather than your (or an employee’s) mobile phone are:
- All SMS message are sent from the same phone number
- If the customer replies to the SMS, you control where the reply is routed
- Each sent SMS is logged and easily retrieved in a message history